University Of North Carolina Wilmington logo University Of North Carolina Wilmington

Student Records Coordinator

Full Time Wilmington, NC, United States of America
40,000 - 44,015 (Yearly) Added 1 month, 3 weeks ago
Summary

LOCATION

Main UNCW Campus

QUALIFICATIONS

Graduation from high school; or an equivalent combination of education and experience. Preferred skills include excellent customer service, communication, organizational, and data entry skills, along with experience in student records and registration systems.

RESPONSIBILITIES

Maintain and update student records, process individual study and internship requests, manage adds and drops, oversee transient study and transfer credit articulation, and assist with student inquiries while ensuring high-quality customer service.

INDUSTRY

Higher Education

SHORT DESCRIPTION

The Student Records Coordinator manages student records and provides support services in the Office of the Registrar, focusing on customer service and collaboration with students, faculty, and staff.

Please see Special Instructions for more details.

This position is being recruited at the Advanced level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary will be determined based on competencies, equity, budget, and market considerations.

PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the ‘Work History’ section before you apply for this position. Applications must be submitted through the online application system to be considered.

Administrative Associate

Working Title
Student Records Coordinator

Competency Level
Advanced

Home Department
Registrar - 30130

Primary Purpose of Organizational Unit
The Office of the Registrar exists to provide support services to students, faculty, and staff in their endeavor to fulfill the mission of the university. Responsibilities and activities included in these support services are to maintain and monitor the evaluation of undergraduate transfer credit for accepted transfer students. Also, responsible for articulating transient study and international study enroll and register student, certify enrollment status to outside agencies, to withdraw students from classes, to provide transcript services for students and alumni, to maintain student records, to process and verify student grades, to process student application for graduation, to maintain student biographic/demographic data, and to maintain the university course inventory file. The Registrar’s Office is responsible for the integrity of the data on student’s record as well as all other data needed to generate reports from the Student Information System Files.

College
Stdnt Engagement, Enrllmnt & Retent - 301 College

College/School Information

University Information
The University of North Carolina Wilmington, the state’s coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking and a community rich in diversity, inclusion and global perspectives.

A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation’s only bachelor’s degree program focused on coastal engineering.

The university’s efforts to advance research and scholarly activities have earned UNCW the elevated designation of “Doctoral Universities: High Research Activity” institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.

UNCW has been part of the University of North Carolina System since 1969.

Location of Workplace
Main UNCW Campus

Brief Summary of Work for this Position
The Student Records Coordinator maintains and updates student records via the Student Information System in the Office of the Registrar. This position processes directed individual study and internships, as approved by Deans. It processes adds and drops for the non-attendance/roll-verification policy and semester withdrawals. This position also manages transient study and transfer credit articulation for current students. The Student Records Coordinator will assist with student inquires overall as this position has a focus on customer service with heavy contact with students, faculty, staff, and general public.

Minimum Education and Experience Requirements
Graduation from high school; or an equivalent combination of education and experience.

Preferred education, professional skills and experience
  • Ability to complete complex academic tasks in a very busy office environment, without compromising the accuracy of the transactions.
  • Good customer service and communication skills due to frequently heavy contact with students, faculty, staff, and general public.
  • Excellent data entry, organizational, and time-management skills.
  • Ability to communicate clearly and accurately with all contacts regarding university academic policy is critical.
  • Ability to analyze academic situations and resolve or refer problems for resolution is needed.
  • Keyboarding skills and familiarity with computer applications are helpful for success in this position.
  • Experience with student records and registrations systems is desired and strong Banner familiarity is preferable.

Required Certifications or licensure
none

FTE
1.0 (40 hours per week)

Months Per Year
12 Months

Work Days
M - F

Work Hours
8:00am - 5:00pm

Type of Position
Permanent

Anticipated Ending Date if Time-Limited

Position Number
332

Job Posting Date
12/04/2024

Posting Close Date
12/11/2024

Number of Openings
Single Incumbent

Special Notes to Applicants
This position is being recruited at the Advanced level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary will be determined based on competencies, equity, budget, and market considerations.

PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the ‘Work History’ section before you apply for this position. Applications must be submitted through the online application system to be considered.

EEO Statement
At the University of North Carolina at Wilmington (UNCW), our culture reflects our values of inclusion, diversity, globalization, ethics and integrity and innovation and we are committed to providing equality of educational and employment opportunity for all persons without regard to race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs. UNCW believes that embracing the unique contributions of our faculty, staff and students is critical to our success and paramount in being recognized for our global mindset.

Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

External Link to Posting
https://jobs.uncw.edu/postings/34439

Applicant Documents

Required Documents

Optional Documents
  • Cover Letter
  • Resume


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