Subject Matter Expert - Public Works, Asset Management, Permitting & Licensing
LOCATION
Remote/Hybrid opportunities available as part of a national team.
QUALIFICATIONS
Bachelor's degree or equivalent experience, preferably in Public Administration or Civil Engineering, along with 5+ years in Government roles, particularly in Public Works, Planning, or Asset Management. Exceptional presentation skills with the ability to convey complex technical concepts to diverse audiences.
RESPONSIBILITIES
Serve as a Subject Matter Expert to assist in designing and demonstrating OpenGov solutions, conduct technical discovery to identify pain points, deliver presentations, build customer relationships, and collaborate with various teams to influence product development and optimize customer success.
INDUSTRY
Government Technology & Cloud Software for public sector entities.
SHORT DESCRIPTION
Seeking a Subject Matter Expert to enhance OpenGov's product offerings through technical expertise and customer engagement, driving positive impact in local and state governments.
Imagine yourself being able to help small business owners open their doors faster, ensuring our tax dollars are accounted for, creating safer infrastructure, modernizing the permitting process, and assisting with disaster recovery. The work you do here every day has a meaningful impact on people's lives!
\uD83C\uDF1F OpenGov is a 2023 Top Workplaces USA award winner and a Forbes America's Best Startup Employer \uD83C\uDF1F
Join our smart, fun, and humble team to experience the most rewarding career of your life!
About the Subject Matter Expert - Financials / Accounting / Purchasing:
OpenGov's Subject Matter Experts bring their expertise to help design solutions using OpenGov technology for prospective customers and customers alike. Leveraging their deep government experience they design and create innovative ways to solve complex problems, delighting our customers and helping to drive our product roadmap. You’ll be the product expert spearheading the technical evaluation, demonstrating business value, handling tough objections, and leading a successful product evaluation during sales cycles to gain new customers.
*****If you have direct government experience, especially in these specific roles, we want to talk to you!:******
Asset Manager- Asset Management Analyst
- Public Works Permit Tech
- Plan Review Engineer
- City Civil Engineer
- Planner
- Community Development Analyst
- Building Official
- Plan Reviewer/Examiner
- Project Manager
- Admin Analyst
Subject Matter Expert Subject Matter Expert - Public Works, Asset Management, Permitting & Licensing Responsibilities:
Share your expertise with the broader community by speaking at conferences, leading webinars, and hosting an OpenGov podcast- Serve as a trusted advisor to our Go-To-Market Team to plan, prepare, and demonstrate solutions
- Conduct technical discovery to uncover pain points and challenging cases
- Create and deliver presentations and demonstrations that address the needs identified through discovery
- Become the trusted advisor by demonstrating deep product knowledge and real-world application to solve clients challenges and issues
- Build strong relationships and develop customer technical champions
- Provide technical support to RFP/RFI responses
- Work closely with Professional Services teams to ensure a smooth transition of opportunities and stay current in deployment best practices
- Collaborate with R&D, Marketing, and other departments on field observations and customer feedback that impact product roadmap and competitiveness
- Support the creation, build-out, and maintenance of shared team assets including knowledge base and demonstration sites.
Minimum Qualifications:
Bachelor's degree or equivalent work experience required, preferably equivalent to or aligned with Public Administration or Civil Engineering- 5+ years in Government, preferably Public Works, Planning, Community Development, Asset Management, or Civil Engineering
- Ability to learn, understand and communicate complex technical concepts and develop skills to create compelling solutions that demonstrate business value
- Extraordinary presentation skills, with the ability to establish trust across a range of technical and non-technical audiences
» Leadership: CEO Zac Bookman (MPA from Harvard and JD from Yale) is truly a mission-driven CEO. He was named one of the 100 most Intriguing Entrepreneurs by Goldman Sachs, a Tech Pioneer by the World Economic Forum, and SF and Silicon Valley Business Times' 40 under 40 class of 2018!
» Growth: Record breaking growth with 1,800+ governments (and counting) using our products. Click here to read more.
» Perks: Comprehensive medical, dental, and vision coverage for you and your family. We almost forgot to mention: New parents get paid leave to welcome your new bundle of joy into your family. Plus, a wellness stipend for gym memberships/fitness classes for medical plan enrollees, employer HSA contribution, and lunch in-office every Wednesday.
» Product: Named to the GovTech 100 (seven consecutive years), we are the leader in cloud software for our nation's cities, counties, and state agencies.
Come join us and make a positive social impact!
OpenGov is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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