Technical Marketing Representative
LOCATION
Houston, San Antonio, Austin, or Dallas Fort Worth area, Texas
QUALIFICATIONS
Bachelor's degree in Engineering or Business Administration preferred, 5-8+ years of experience in a professional construction or industry-related office environment, knowledge of water, stormwater, and wastewater projects is preferred.
RESPONSIBILITIES
Develop and maintain relationships with engineers, municipalities, and developers, assist sales team in achieving sales goals, manage lead generation and proposals, provide training, support existing clients, attend industry meetings, and drive demand through field marketing activities.
INDUSTRY
Manufacturing of water infrastructure products
SHORT DESCRIPTION
The Technical Marketing Representative will focus on building relationships and driving marketing efforts for engineered water solutions, as well as supporting the sales initiatives within assigned territories.
Get ready to grow with us! We are expanding across Texas.
Northwest Pipe Company is the nation’s leading manufacturer of water infrastructure products—and with over 50 years of experience, we’re just getting started! Our business is growing, and we’re looking for great people to grow with us. We’re immediately seeking a Technical Marketing Representative to join our ParkUSA team in Houston, San Antonio, Austin or Dallas Fort Worth area.
WE OFFER:
- Medical, Dental, Vision, Life, and AD&D Insurance (1st of month after hire)
- Paid Vacation, Holidays, and Sick Time
- Weekly Paycheck
- 401k Retirement Savings Plan with Employer Match
- Bonus Potential
- Tuition Reimbursement
- Safety Footwear and Eyewear Voucher (day 1 of employment)
- Employee Assistance Program
- Opportunities for Career Advancement
- Values-Driven Culture Committed to Diversity, Inclusion, and Safety
OUR VALUES:
- Accountability is evident when we do what we say we are going to do and people accept responsibility for their actions. We do not point fingers and blame others. We own our actions.
- Commitment is not only promising to do something, but actually investing in the necessary effort and actions to make it happen.
- Teamwork is essential for competing in a challenging and constantly changing business environment. Working together across all job functions is critical to achieving our success.
ABOUT THE JOB:
Responsible for developing and maintaining relationships with potential customers, specifying engineers, municipalities and developers, assist sales team to help achieve sales goals of engineered water solutions products business, building relationships with all stakeholders to help increase market share.
ESSENTIAL FUNCTIONS AND MAJOR RESPONSIBILITIES:
- Assist the local sales office in developing strategy and tactics that ensure the attainment of company sales goals and profitability in key markets through assigned geography.
- Establishes, develops and maintains business relationships with current and prospective engineers, owners, and municipalities in the assigned territory to generate new business for ParkUSA products and services
- Offering continuous training and development to meet company growth objectives across all product groups
- Manage the front half of the sales lifecycle: lead generation, qualification, meetings, and proposals ensuring an efficient handoff to the sales team on key projects.
- Support existing engineering relationships, ensuring satisfaction and account viability while proactively resolving any issues.
- Ensure all engineers, owners, and developers receive appropriate contact, communication, and service.
- Identify and pursue business opportunities with strategic targets and key accounts.
- Cohesively work with operations, accounting, and HR as needed.
- Maintain a comprehensive understanding of designated products and serve as a knowledgeable resource to team members, prospects and customers.
- Attend meetings as needed with Dispatch, Plant Managers and Sales to discuss customer needs, product availability and coordination and production efforts.
- Review sales pipeline and keep SalesForce opportunities up to date including activity management.
- Ensure all projects are accurately designed with ParkUSA specifications, cost estimates, and details as determined by the engineering community
- Stay informed on all sales activity through open communication with each team member daily
- Drives specification inclusion and product promotion through presentations to engineers, municipalities, contractors and owners.
- Act as a trusted advisor for new and existing ParkUSA clients to ensure they receive platinum service
- Take charge of field level marketing activities including identifying tradeshows, industry associations, and customer activities necessary to drive demand growth.
- Prospect for new business in defined territory through networking, scheduling appointments, conducting lunch and learns and other sales generating activities
- Utilize various sales techniques and platforms (LinkedIn, ZoomInfo, industry databases, referrals, supplier leads, etc.) to identify and qualify potential customers.
- Consults with customers (including distributors, contractors, and owner's personnel) on proper application, assembly, and installation of the company's products
- Research product requirements for municipalities and work with engineering to ensure proper product requirements and drawings
- Actively participate in industry-related associations as required to develop and maintain key networking and business relationships.
- Prospect opportunities and companies and market products within market
- Must be able to take a project from demand creation to fulfillment
- Performs field investigations on an as need basis of customer complaints
KNOWLEDGE, SKILLS, ABILITIES:
- Demonstrate strong business acumen regarding sales and marketing and/or infrastructure construction market; be knowledgeable of current and possible future industry trends.
- Ability to read and interpret construction plans and specifications.
- Must have the drive and self-discipline to work independently within territory to accomplish goals.
- Demonstrate the ability to establish and maintain effective relationships with customers – both internal and external. This will include in-person and customer facing activities.
- Be a pro-active, self-motivated, self-starter who is action oriented and drives for results.
- Foster a collaborative, team-based approach.
- Be experienced with technical sales to engineers, industry suppliers, contractors, specifying agencies, developers and owners.
- Be proficient in basic Microsoft Office software.
- Proficiency in CRM software, preferably Salesforce is a plus.
- SAP experience, or a large ERP system, is considered a plus.
- Have strong interpersonal and organizational skills.
- Have ability to work with a diverse group of people both within the Company and in a sales capacity.
- Must be able to present dynamically to large diverse audiences to drive demand for ParkUSA products.
EDUCATION/EXPERIENCE:
- Bachelor of Science in Engineering or Bachelor of Business Administration preferred
- Technical Marketing Rep = Minimum 5 years of direct work experience in a professional construction or industry related office environment preferred.
- Sr. Technical Marketing Rep = Minimum 8+ years of direct work experience in a professional construction or industry related office environment preferred.
- Experience working with water, stormwater and wastewater projects preferred
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Our organization maintains a drug-free workplace. Except where prohibited by state law, all offers of employment are conditioned upon successful passing of a drug test and background check. Northwest Pipe Company is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. Northwest Pipe Company reserves the right to close the position, with or without notice, if a qualified candidate is identified prior to the close date.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands described here are representative of those that must be meet by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Project timelines and work volume / deadlines may often require working outside of standard office hours, weekend, or evening work.
Regular, reliable and predictable attendance is necessary in order to perform the essential functions of this position.
Physical Activity
Over 2/3 of the time:
- Standing/Sit: Remaining upright in a stationary position, particularly for sustained periods.
- Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling to type.
- Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
- Walking: Moving about to accomplish tasks, particularity for long distances or moving from one work site to another.
- Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
- Communicating: Expressing or exchanging ideas and information accurately, in written or diagram form.
- Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.
- Repetitive motions: Making substantial movements (motions) of the wrist, hands, and/or fingers such as moving a mouse and typing.
Up to 2/3 of the time:
- Pushing: Using upper extremities to press against something with steady force in order to thrust forward downward or outward.
- Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.
- Grasping: Applying pressure to an object with the fingers and palm to operate a mouse, phone, computer, and other office machines.
Less than 1/3 of the time:
- Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms.
- Kneeling/Crouching: Position self to look under or around equipment or areas of production
- Stooping: Positions self to lift items off the floor.
- Reaching: Grabbing things from a distance above or from the side.
- Lifting: Raising objects from a lower to a higher position or move objects from position to position.
Physical Requirements
- Medium work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
Visual Acuity
- The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.
Vision Requirements:
Over 2/3 of the time the worker is required to have:
- Close vision (clear vision at 20 inches or less)
- Color vision (ability to identify and distinguish colors)
- Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
Up to 2/3 of time the worker is required to have:
- Distance vision (clear feet at 20 feet or more)
- Ability to adjust visual focus (ability to adjust the eye to bring an object into sharp focus)
Weather Conditions
The worker is subject to both environmental conditions throughout their day: activities occur inside the office environment and outside in production, yards or job sites.
Noise Levels
Over 2/3 of the time:
- Moderate noise to loud noise when in production or the field
- Quiet conditions when working in the office setting
Personal Protective Equipment is required when in the Plant, Yard or Construction Areas:
- Hard Hat
- Safety Glasses
- Steel-toed Boots
- Hearing Protection
- Reflective Vest
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