Greystar
Temporary Leasing Professional - Everlight
LOCATION
Everlight Community, temporary position
QUALIFICATIONS
Previous property management experience required, proficiency in MS Office Suite and Yardi/OneSite preferred, financial acumen related to budgets and fiscal reporting, excellent communication skills, and a high school diploma or equivalent.
RESPONSIBILITIES
Coordinate marketing, leasing, and resident retention efforts, assist in leasing activities, collect and post payments, respond to resident inquiries, manage move-out processes, and act as supervisor in the absence of the Community Manager.
INDUSTRY
Real Estate and Property Management
SHORT DESCRIPTION
The Assistant Community Manager plays a critical role in achieving occupancy and revenue goals at the Everlight community, providing excellent customer service and supporting resident satisfaction throughout the leasing process.
ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
JOB DESCRIPTION SUMMARY
Our 300 unit community Everlight, has an immediate opening for an experienced Assistant Community Manager! Our team members are high performers that care about customer service and exceed expectations. The Assistant Community Manager plays a critical role in our success.
This position is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.
JOB DESCRIPTION
In addition to our competitive compensation, we offer housing discounts of up to 40% at Greystar communities, cell phone allowance, monthly bonus incentives, and a robust benefits and perks package.
What your day might look like
Being part of a team and having fun while providing excellent customer service
Collecting and posting rent, fees, and other payments, preparing daily bank deposits and processing invoices and payables. Stay up to date on rent assistance policies and programs from federal, state, and local governing offices.
Assist the leasing team in touring apartments with prospects both virtual leasing and in-person tours
Reviewing and submitting invoices from vendors, contractors, and service providers for payment.
Process resident move-outs by reviewing lease terms and notice requirements and processing the disposition in accordance with established procedures and legal requirements.
Respond to resident questions, concerns, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
Partner with the on-site office team and marketing team to create safe, social distant activities and events for residents.
Acts as the on-site supervisor in the absence of the Community Manager.
What we are looking for
Previous property management experience is required, fee management preferred
Proficient in MS Office Suite and Yardi/OneSite software highly desired but not required
Being financially savvy; previous experience in creating/adhering to budgets, fiscal reporting
Excellent communication skills: ability to read, write and communicate effectively
High level of professionalism in both manner and dress
A high school diploma or equivalent and professional knowledge of business discipline are required.
What sets us apart: Greystar maintains a focus on people, genuine relationships, and shared values with a diverse and inclusive culture. We offer robust training and development for all positions to provide long term career opportunities. If you're looking for more, we’re looking for you!
- Performs all sales and leasing activities to achieve the community’s revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.
- Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team.
- Stays informed about current market and competitor conditions that may impact the community’s occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the community’s established policies related to concessions, specials, and other programs to boost occupancy.
- Designs and executes marketing activities to create and drive traffic to the community, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e-mail, and other websites), and following other community-specific marketing plans, drives, and special programs.
- Uses the on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.
- Ensures that the community and show units meet the Company’s standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the community’s maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities.
- Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew.
- Executes and performs activities in support of the community’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time.
- Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).
- Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions
- Incumbents must have valid driver’s license to operate a golf cart on property.
#LI-TH1
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
Corporate Positions: In addition to the base salary, this role may be eligible to participate in an annual bonus program based on individual and company performance.
Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Benefits Offered for Temporary Team Members*:
Employee Assistance Program
Paid sick time
- For Union and Prevailing Wage roles compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
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