Territory Business Development Manager

OVERVIEW:

USA Industries, LLC. (USAI) is an ISO 9001:2015 certified, American manufacturer. USAI exists to rapidly deliver essential products and innovative solutions to its customers. The company specializes in the design, production, and supply of Piping Isolation & Testing Products, Flow Measurement Products, Heat Exchanger Tools, and Tube Plugs. Our products are critical to safe and effective construction, maintenance, and repair of piping systems and heat transfer equipment found in refineries, petrochemical and chemical plants, power plants, and other industrial processing and commercial facilities throughout the world. We support our customers 24/7/365 during their construction projects, turnarounds, shutdowns, routine maintenance, and emergency repairs. USA Industries boasts an established product line, multiple patents, in-house engineering/design, state-of-the-art machines, and unrivaled customer service.

At USA Industries, we believe an accountable workplace is built upon a foundation of trust. We support one another and value open, honest communication. We meet the needs of each other and our customers through collaboration and creative solutions.

USAI differentiates itself as a leading designer, manufacturer, and supplier through the innovation, responsiveness, and professionalism of its employees. At USAI, each employee brings unique ideas and experiences to the organization while gaining new, valuable knowledge and skillsets. Every individual at USAI is an integral part of a unified team, focused on continuous growth of the organization under its mission, vision, and values.

JOB SUMMARY:

As a Territory Business Development Manager at USA Industries LLC, you'll serve as the ambassador for our cutting-edge products in piping isolation, tube plugs, heat exchanger tools, and flow measurement equipment across the power, oil, gas, and chemicals sectors. Your primary responsibility will be to cultivate and nurture relationships with key clients and prospects within your designated geographic area. By providing exceptional service and support, you'll drive growth and satisfaction among our expanding customer base, both in equipment rentals and sales.

Your role will involve closely managing client requirements throughout various project phases, including upcoming ventures, turnarounds, and routine maintenance activities. This entails understanding clients' evolving needs and effectively aligning our offerings to meet and exceed their expectations, thus contributing significantly to the success and longevity of our partnerships. By bridging the gap between client requirements and our product offerings, you'll contribute significantly to USA Industries' continued success and innovation in the industry.

As a Territory Business Development Manager at USA Industries, you'll embark on a journey that offers more than just a job—it's an opportunity to thrive in an environment that thrives on challenge and innovation. Joining our team means becoming part of a company that prioritizes creative solutions, fosters collaboration and support, and invests in our employee’s success.

JOB DUTIES AND RESPONSIBILITES:

• Embrace and exemplify company’s core values of Trust, Support, Communication, Collaboration, and Creative Solutions.
• Manage a designated geographic territory within the US, to achieve targeted sales goal volumes and margins.
• Serve as a representative for USA Industries, promoting and selling our full portfolio of products.
• Cultivate and maintain strong relationships with existing clients to ensure satisfaction and retention. Identify new business opportunities within existing accounts.
• Pre-qualification of opportunities by researching relevant industry occurrences, existing
• customers, prospective companies, competitors, and their products.
• Utilize a combination of self-generated leads and company-provided leads to identify and explore new business opportunities.
• Identify and pursue new business opportunities by prospecting for new clients through various channels such as cold calling, networking events, and industry conferences.
• Prepare for and actively participate in trade shows to showcase our products and engage with potential clients.
• Lead user meetings, appointments, and educational sessions such as "lunch and learns" to cultivate and expand business within the territory.
• Develop and deliver formal and informal sales presentations and proposals tailored to the specific needs and interests of clients.
• Effectively manage and maintain a territory sales pipeline, consistently updating data in the Company's CRM system.
• Prepare comprehensive sales activity reports for regular sales meetings, including detailed information on calls, meetings, and competitive insights recorded in Salesforce.
• Develop a deep understanding of the company's products and services, as well as their applications within the target industries. Effectively communicate product features, benefits, and value propositions to clients.
• Provide technical guidance and support to clients regarding product installation, application knowledge, and addressing any concerns or inquiries.
• Collaborate closely with service teams involved in turnarounds and maintenance projects to ensure seamless execution and customer satisfaction.
• Serve as the key consultant for clients regarding their application needs, offering expert advice and solutions.
• Negotiate terms and pricing with clients to secure contracts and close sales deals. Ensure all sales agreements are executed in accordance with company policies and procedures.
• Act as a liaison for USA Industries during after-hours operations, coordinating weekend and holiday support to address client emergencies on a rotating schedule.
• Conduct training sessions for client service teams to enhance their understanding and proficiency with our products.
• Support and facilitate client input into the ongoing development and direction of USA Industries and its product lines.
• Collaborate with internal teams, including marketing, product development, and customer service, to ensure alignment of sales strategies with overall business objectives.
• Participate actively in bi-weekly sales meetings to provide updates on sales activities, share insights, and collaborate with colleagues to drive continuous improvement and growth.
• Stay informed about industry trends, competitor activities, and new developments in the field of business development. Continuously seek opportunities for professional growth and development.
• Execute various tasks, as assigned by your manager, supervisor, or company officer; whether within your standard duties or as requested beyond regular responsibilities.

QUALIFICATIONS:

Education

• High School Diploma or equivalent required.
• Degree in Business, a technical field, or equivalent work experience preferred.

Work Experience

• Preferred minimum of three (3) years of experience as an Outside Sales Representative in industrial sales or the Chemical/Petrochemical industry.

Skills

• Demonstrated proficiency in conflict resolution and problem-solving, with a proven track record of effectively navigating challenging situations.
• Adaptable and capable of thriving in a fast-paced environment, maintaining composure, and delivering results.
• Possesses the autonomy and capability to efficiently manage tasks and projects independently, ensuring timely and successful completion.
• Skilled in translating technically complex information into clear and accessible formats, facilitating understanding among diverse audiences.
• Strong teamwork abilities, able to collaborate effectively across departments and lead cross-functional initiatives to achieve common goals.
• Exceptional written and verbal communication skills, with a talent for crafting compelling narratives and delivering engaging presentations.
• Proficient in understanding the specific needs and intricacies of process industries, allowing for targeted and effective solutions.
• Possesses a comprehensive understanding of piping requirements and terminology, enabling seamless communication and collaboration within the industry.
• Skilled in utilizing Microsoft Office suite, including Excel, Word, and/or PowerPoint.

Physical Requirements

• Ability to sit at a desk or in a vehicle for extended periods of time; good visual acuity to process paperwork.
• Ability to lift, carry, bend, stoop, push, pull, and have manual dexterity.
• Ability to travel extensively within the assigned geographic territory, which may involve commuting long distances for client meetings, trade shows, and other business-related events.
• Capacity to sustain energy levels and focus during long periods of travel, client meetings, and networking events.