Territory Manager Market Support - Pittsburgh Area
LOCATION
Field-based, requiring frequent travel to customer locations.
QUALIFICATIONS
1+ year of sales experience, preferably in the foodservice or hospitality industry. Must possess excellent communication and interpersonal skills, problem-solving abilities, and proficiency in Microsoft Office and CRM tools (e.g., Salesforce). HS Diploma or equivalent required; valid driver's license needed.
RESPONSIBILITIES
Foster customer relationships, manage deliveries, communicate accounts receivable, develop new business opportunities, understand market conditions, and drive to customer locations for product delivery.
INDUSTRY
Foodservice and Hospitality
SHORT DESCRIPTION
Position involves managing customer relationships and sales processes in the foodservice industry while collaborating with team members to achieve business objectives.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Foster the customer relationship in a team based selling model.
- Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks, short on loads, stock-outs).
- Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms.
- Leverage other resources to assist with top penetration opportunities and new accounts opening.
- Develop new business; identify prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
- Know the market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.
- Drive motor vehicle to existing customers, and prospects, to ensure product delivery, which may include lifting/carrying up to 75lbs.
SUPERVISION:
- No direct reports.
RELATIONSHIPS
- Internal: District Sales Manager, Regional Sales Manager, VP of Local Sales, Accounting/Credit Department, Merchandising and Marketing, Operations, and Customer Contact.
- External: Customers, vendors, prospective customers.
WORK ENVIRONMENT
- Frequently outside the office environment working in the field visiting customers in variable weather and temperature conditions
MINIMUM QUALIFICATIONS
- 1+ year of sales experience preferred.
- Foodservice industry/culinary/restaurant management/hospitality experience preferred.
- Excellent oral and written communication skills and presentation abilities.
- Ability to build internal and external relationships and cold call to develop new business.
- Exceptional customer service and interpersonal skills.
- Competitive spirit and results driven mentality.
- Problem solving ability / Organization and negotiation skills.
- Team up mentality to collaborate with internal and external stakeholders.
- Proficient computer skills; Microsoft Office products – Experience using Customer relationship management tools preferred (i.e., Salesforce).
EDUCATION
- HS Diploma or equivalent
CERTIFICATIONS/TRAINING
- N/A
LICENSES
- Valid driver’s license required & motor vehicle record must be in good standing.
PREFERRED QUALIFICATIONS
- N/A
PHYSICAL QUALIFICATIONS
- Must be able to perform the following physical activities for described length of time.
- List the required physical activities including length of time performing each activity referencing the key below.
STAND - FREQUENTLY
WALK - FREQUENTLY
DRIVE VEHICLE - FREQUENTLY
SIT - FREQUENTLY
LIFT - 1-10 lbs (Sedentary) - FREQUENTLY
11-20 lbs (Light - FREQUENTLY
21-50 lbs (Medium) - OCCASIONALLY
51-100 lbs (Heavy - OCCASIONALLY
Over 100 lbs (Very Heavy) N/A
CARRY - 1-10 lbs (Sedentary -FREQUENTLY
11-20 lbs (Light) - FREQUENTLY
21-50 lbs (Medium - OCCASIONALLY
51-100 lbs (Heavy) - N/A
Over 100 lbs (Very Heavy) - N/A
PUSH/PULL *1 - N/A
CLIMB/BALANCE *2 - N/A
STOOP/SQUAT - OCCASIONALLY
KNEEL - OCCASIONALLY
BEND - OCCASIONALLY
REACH ABOVE SHOULDER - N/A
TWIST - N/A
GRASP OBJECTS *3 - FREQUENTLY
MANIPULATE OBJECTS *4 - FREQUENTLY
MANUAL DEXTERITY *5 - FREQUENTLY
#LI-DL2
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. The expected base rate for this role is between $50,000 and $80,000.
This role will also receive commissions.
Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.
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