Texas Parents Program Coordinator
LOCATION
UT Main Campus, Austin, Texas
QUALIFICATIONS
Bachelor's degree, 5 years professional experience in event planning and communications, excellent organizational and communication skills, experience in graphic design, and ability to manage website content.
RESPONSIBILITIES
Coordinate the Texas Parents Association, develop communication tools, manage Family Weekend events, oversee student staff and administrative processes, collaborate with partners, and perform post-event analysis.
INDUSTRY
Higher Education
SHORT DESCRIPTION
Assist in the coordination and administration of the Texas Parents Association focusing on communications, event planning, and relationship building to support parents and families of students.
- Develop, utilize and maintain communication tools and platforms including but not limited to web sites, videos, newsletters, webinars, social media, campus electronic messaging, print materials, photography, registration systems, membership packaging and email campaigns. Maintain the department style guide as well as the internal and external timeline document. Optimize customer relationship marketing and event registration systems. Perform post-campaign and/or event communication analysis to identify trends, best practices and feasibility for future projects. Create reports as needed regarding platform usage, engagement, etc.
- Collect, organize, edit and write content for the monthly Texas Parents Member e-newsletter, invitations, brochures and other promotional pieces, including material for Brick Paver Program. Oversee implementation of any campus electronic messaging. Perform design work and/or work with graphics designer for needed communication pieces.
- Coordinate with campus partners, plan and manage all aspects of Family Weekend, including promotion, registration, internal and external communications. Conduct post-con with campus partners, identifying best practices, improvements and enhancements for following year. (Enter Responsibilities here without percentages)
- Coordinate and oversee administrative processes assigned to student staff regarding applications, confirmations and selection committee materials for awards and grant programs. Promote programs to appropriate audiences to increase nominations and participation. Coordinate logistics for committee meetings. Oversee student staff’s collection of awarded organization’s follow-up materials.
- Serve on the Division’s Communicators’ Committee, developing relationships with fellow communicators that lead to collaboration opportunities. Manage committee meeting follow up and requests including submitting content for the monthly Division of Student Affairs newsletter and performing Division's annual website audit, usability testing and content approval processes review.
- Serve as a contributing staff member in a team centric and collaborative environment, functioning capably in a dynamic, fast-paced and growing office. Substitute for the Director and/or other staff as necessary. Keep abreast of current events as they pertain to students and their families. Perform other duties as assigned.
- Bachelor's degree with five years professional experience in both event planning and communications.
- Advanced experience working on multiple projects or tasks, both independently and collaboratively, with the ability to handle those tasks efficiently and professionally in a fast-paced environment.
- At least two years of experience leading all planning phases of a large-scale event.
- Excellent organizational skills with the ability to self-start, learn quickly, prioritize tasks, problem solve, meet deadlines and follow through on tasks.
- Excellent written and verbal communication skills with exceptional attention to detail and editing ability.
- Demonstrated ability to build relationships, work collaboratively with others contribute constructively to a team environment.
- Demonstrated experience of graphic design in Adobe Creative Suite, Canva or other graphic design and editing software.
- Demonstrated ability to create, build and manage a range of website content that caters to the needs of the parent/family audience.
- Proficient in current virtual event platforms and web-based event management software such as Zoom Meetings and Zoom Webinar as well as proficiency with Constant Contact or similar mass email marketing tools.
- Extensive experience of graphic design in Adobe Creative Suite.
- Direct experience producing monthly eNewsletter communications.
- Direct experience with Drupal and UT Box.
- Prior UT work experience, knowledge of UT Austin’s policies and procedures as well as UT Austin history and traditions. Knowledge of student programs, organizations, and activities at UT Austin. Experience using FileMaker Pro, UT Austin’s VIP and DEFINE systems.
- Adhere to departmental performance standards. Regular and punctual attendance in the workplace required and work additional hours when required. Comply with departmental and university policies and procedures, and all other university and system rules and regulations. Security sensitive position. Position is a Campus Security Authority pursuant to the Clery Act and University policy, and a Responsible Employee pursuant to Title IX and University policy.
- Repetitive use of a keyboard at a workstation, use of manual dexterity, climbing of stairs, lifting and moving, exposure to alarms, fumes, large crowds, microwave emissions, noise and windowless work area. May work around chemical fumes, and around standard office conditions.
- Work under stress, with interruptions, as a team member and with overlapping projects. Work independently with limited direction, with large number of people, and in shared office space. Maintain ability to interact cooperatively with staff and participants, communicate effectively both in written and verbal form, have direct customer contact, be flexible, think creatively and use initiative, be supervised, adhere to University policies and procedures, organize time and documents effectively, perform multiple tasks, function capably in a complex organizational structure with fast-paced working conditions, wear appropriate office attire, make independent judgments, maintain confidentiality, maintain professional demeanor, delegate tasks, provide leadership, supervise others, and maintain knowledge required to perform professional duties.
- Additional hours required during peak times.
- Resume/CV
- 3 work references with their contact information; at least one reference should be from a supervisor
- Letter of interest
- E-Verify Poster (English)[PDF]
- E-Verify Poster (Spanish)[PDF]
- Right To Work Poster (English)[PDF]
- Right To Work Poster (Spanish)[PDF]
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