Vice President, Account Management

As the Vice President, Account Management, you will be responsible for senior level management of multiple key account relationships. You will develop strategic plans designed to achieve client’s financial objectives. You will provide ongoing analysis and assessment of client programs. You will be responsible for expanding existing business and obtaining new business. You will manage a staff of Senior Account Directors responsible for the delivery of client programs.

Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth for clients through integrated supporter experiences across all platforms, channels and devices. We are an innovation-led company that is the largest marketing, data and fundraising company in North America serving the purpose-driven industry with clients across education, association, political and commercial sectors.

The THD Division is committed to helping nonprofits grow through long-term, brand-loyal donor relationships. Bringing together its core competencies in strategy, data, analytics, marketing, and creative, THD Division develops and executes insight-driven multichannel strategies to advance the mission of meaningful causes that serve our communities, our nation, and our world.

Your Impact:

• Lead client relationships at the highest levels ensuring effective achievement of client marketing and fundraising objectives.
• Identify, develop, and deliver account strategy (initiatives that move program to the next level).
• Provide direction and feedback to account staff responsible for the day-to-day delivery of client programs; oversee campaign process to ensure all client deliverables are executed on time and on budget.
• Proactively identify clients’ opportunities and challenges; direct analyses and develop programs accordingly.
• Upgrade existing business and/or assist in obtaining new business.
• Develop annual budgets and strategic plans for client programs; provide updates and adjustments on a regular basis.
• Provide effective management, development, and mentorship of individuals and teams.
• Ensure effective communication and collaboration with the client and across the agency.
• Ensure both THD and the client meet financial targets and objectives.
• Identify upgrade opportunities; participate in sales process.
• Provide direction and final approval on campaign strategy and present the recommendations to the client.
• Evaluate/identify when creative strategy should be modified to better meet client requirements.
• Consult on database and data management issues including troubleshooting and reporting/top development.
• Participate in and/or direct budget development process, and re-projecting budgets.
• Identify campaign or financial issues that require further analysis; provide direction for analysis.

Your Profile:

• Bachelor’s degree required with 10+ years’ experience and in-depth knowledge of Direct Response Fundraising within the non-profit arena, or B2B marketing in an agency or a large, national non-profit organization.
• Out standing marketing and analytic abilities.
• Outstanding relationship building and communication skills.
• Proven experience managing multiple relationships, programs, and support staff at various skill levels.
• Must be proficient in Microsoft Office Suite.

How We’ll Support You:

• Join the largest marketing and fundraising company in North America serving the nonprofit industry where we prioritize innovation and professional growth.
• Collaborate with industry subject matter experts with over 5,000 employees across the enterprise.

• To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive healthcare, paid holidays and generous paid time off so you can have the time and space to recharge pursue your other passions and be with the people you care about.
• Moore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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