Vice President Of Business Development

Job Title: Vice President of Strategic Growth

Department: Marketing Department

Reporting To: CEO

Summary

This position is for a full-time, goal-oriented, revenue-driven, highly accurate and motivated individual. Under the direction of the CEO of the company, The Vice President of Strategic Growth will plan, direct, coordinate, and virtually oversee client delivery, weekly and monthly reporting, marketing and client onboarding activities in the organization, ensuring development and implementation of clear and concise client communications systems to meet current and future needs of the client. The VP of Business Development is responsible for ensuring high client retention, and overall growth of the organization. The expectation of the role includes attaining goals while maintaining and upholding the core values of the company. The Vice President of Business Development will focus on setting and achieving company Financial Goals and business growth excellence in the resourcing and delivery of our automation service in healthcare. They will partner with the CEO and be primarily responsible for oversight of client engagement, client satisfaction, implementation success, effective communication to and from the prospective client pipeline and business growth strategy to ensure targeted Key Performance Indicators (KPI) are met. They will oversee the client engagement surveys, daily and weekly client pipeline follow-up and communications for standardization, and break down communication barriers as it relates to Innobot processes, priorities, speed of build and expected end results so that the potential client has a thorough understanding and reasonable expectations. The VP of Business Development will create and maintain departmental goals, policies, procedures, workflows, CRM tracking and target audience outreach strategy. The ideal candidate will possess proven experience in both technical and operational skillsets and want to thrive in a fast-paced, demanding, client-centric environment.

Essential Duties and Responsibilities

• Ability to establish, implement, and communicate the strategic direction of the company’s growth objections.
• Development and oversight of business strategy and overall company direction
• Oversight of all strategic and tactical marketing and sales initiatives
• Lead process development aimed at Digital Marketing, marketing automation, creation of sales materials
• Lead strategic market assessment to determine optimum service, price, and brand positioning for services to maximize penetration and profitability
• Advise senior management team on the management and optimal brand position for the company
• Create and execute strategies to meet or exceed annual goals and objectives in the areas of growth and profitability across all services offered
• Continually develop new client business by pursuing business opportunities with strategic targets and cultivating relationships with existing clients (e.g. Agency / Partner Initiatives)
• Work closely with the senior management team to ensure all sales propositions are operationally, commercially and economically viable
• Develop and maintain key relationships with clients and other constituencies
• Successfully conceptualize position, and develop, negotiate and close sales opportunities
• Facilitate growth of the company’s sales through revenue and margin generation and through recruiting, managing and mentoring /coaching team associates
• Participate and advise senior management team on issues affecting clients and assist in strategic planning
• Work closely with client service team to manage relationships with clients, review client and prospect performance, check continued client satisfaction and extend relationships accordingly
• Represent the company through appropriate professional, community and civic involvement (e.g HFMA, MGMA, VIVE, HLTH, Becker’s, etc.)
• Manage relationships with advertising / public relations firms and strategic partnerships with vendors
• Maintain a keen awareness of marketplace competition and keep executive management abreast of such threats through effective communication
• Identify and lead definition of key vertical prospects and targeting segmentations for key service offerings
• Demonstrated ability to be a contributing member of the executive leadership team
• Should collaborate with operations leadership to develop and meet client goals while supplying expertise and guidance on the client’s expectations of projects and systems.
• Should collaborate with other team members to carry out the organization’s goals and objectives.
• Conduct regular client satisfaction surveys and review responses with leadership team to take meaningful action.
• Create and present a monthly metrics dashboard for use internally that should include success rate goals, scaling goals, and business growth goals by current and potential clients.
• Should be able to review and approve cost-control reports, cost estimates, and staffing requirements for projects.
• Should make sure that key messages are properly and consistently disseminated across the sales pipeline.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs of the client.
• Ability to maintain a high level of effective communication throughout the organization.
• Present periodic performance reports and metrics to the company president and other leadership.
• Responsible for account management, new client onboarding, business development, and overall client relations.
• Collaborate with leadership to participate in updating and implementing an appropriate system of policies, internal controls, and procedures including development and management of reporting capabilities.
• In collaboration with the leadership and IT teams, assist in improving the Enterprise Resource Planning system to maximize project execution and data collection.
• Work independently with leaders to define concepts.
• Become industry leading expert in all facets of US healthcare operations, payer nuances, us healthcare reform and regulations, laws and guidelines.
• Identify process optimization and cost reduction opportunities in collaboration with finance and sales.
• Adhere to Attendance and all other company guidelines as set forth in the employee handbook.
• Proactively seek continuous leadership development activities to include emotional intelligence, conflict resolution, effective communication, the importance of tone and inflection, body language signals, inspirational leadership, goal setting, SWOT analysis, Post Mortem Assessments, Market Analysis, Motivating employees, project budgeting, creating and analyzing company performance metrics, etc.
• Performs other related duties as assigned.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Analytical - Uses intuition and experience to complement data.

Continuous Learning - Assesses own strengths and weaknesses; seeks feedback to improve performance.

Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills.

Use of Technology - Demonstrates required skills; adapts to new technologies.

Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations.

Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance.

Communications - Expresses ideas and thoughts verbally; keeps others adequately informed.

Cooperation - Exhibits tact and consideration; works cooperatively in group situations.

Oral Communication - Listens and gets clarification; responds well to questions.

Teamwork - Balances team and individual responsibilities; puts success of team above own interests.

Written Communication - Edits work for spelling and grammar.

Team Leadership - Ensures progress toward goals.

Conflict Resolution - Encourages open communications; keeps emotions under control.

Diversity - Promotes a harassment-free environment.

Ethics - Treats people with respect; upholds organizational values.

Organizational Support - Follows policies and procedures; supports organization's goals and values.

Adaptability - Adapts to changes in the work environment; manages competing demands; able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent.

Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; completes tasks on time or notifies appropriate person with an alternate plan.

Planning/Organizing - Prioritizes and plans work activities; uses time efficiently.

Quality - Demonstrates accuracy and thoroughness; monitors own work to ensure quality.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Understanding of contract language and Pricing structure
• Knowledge of RPA tools like UiPath, BluePrism, Power automate etc.
• Understanding of US healthcare Revenue Cycle Management practices
• Knowledge of Sales Lifecycle, Pipeline management, sales metrics and digital advertising
• Experienced in managing client expectations and reporting.
• Experience in Monday.com
• Effective communication and collaboration skills
• Knowledge of Business Development Lifecycle
• Skilled in managing delivery and maintenance of automated messaging

Language Skills

Advanced ability to read and comprehend instructions, write correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills

To perform this job successfully, an individual should have knowledge reasonable understanding of RPA capabilities and limitations and Word Processing software. Able and willing to learn.

Job Type: Full-time

Pay: $100,000.00 - $130,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Supplemental Pay:

• Bonus opportunities
• Commission pay
• Yearly bonus

Work Location: Remote