RevHealth

Vp, Client Services

Full Time • Morristown, NJ, United States of America

106,791 - 135,221 (Yearly) Added 18 hours, 30 minutes ago

Summary

LOCATION

Remote/Hybrid options available

QUALIFICATIONS

7+ years of pharmaceutical agency experience, medical education required, supervisory experience, excellent client relationship management, and ability to multi-task in a fast-paced environment.

RESPONSIBILITIES

Manage and nurture client relationships, oversee strategic planning for product launches, mentor junior account staff, develop and track financials, and ensure effective communication and adherence to brand strategy.

INDUSTRY

Pharmaceutical Marketing and Medical Education

SHORT DESCRIPTION

Seeking a VP of Client Services – Medical Education at RevHealth to drive client connections, strategic planning, and team mentorship, while delivering exceptional solutions in the pharmaceutical marketing sector.

Interested in working for a dynamic agency that empowers its people to produce industry-pioneering work? Join us at RevHealth, one of the largest independent, pharmaceutical healthcare marketing and ad agencies in the US. We are committed to bold, innovative thinking and fearless creativity, transcending the expected to deliver exceptional, competitive, and scientifically savvy work for our clients. We thrive on collaboration, rich clinical rigor, and solutions-oriented thinking. If you’re looking for a workplace that champions both your personal growth and cutting-edge client solutions, consider joining our team.

The VP Client Services – Medical Education plays a crucial role as a steward of the brand and strategy, entrusted with the responsibility of creating and nurturing robust client connections. In this position, you must regularly demonstrate value to existing clients with strategic thinking and new ideas. In this role, VPs are responsible for driving the annual brand and tactical planning process (both internally and externally with clients). They must ensure strong collaboration with creative teams to deliver optimal output and flawless execution across client business and foster a positive working environment and culture for the internal team. VPs are expected to continually expand the scope of work with current clients to drive business growth. Additionally, the VP Client Services has the opportunity to mentor and train junior account staff. Individuals in this position have significant influence over the company's growth and the development of our employees.

What You'll Do

Strategic Advisor and Client Relationship Management:
Serve as HCP promo lead as we build a new partnership with an emerging biotech company
Proactively offer guidance and identify opportunities to drive our client’s business as they prepare for launch
Work in partnership with client and internal agency team to develop brand goals/objectives/strategies/timing and rollout for launch
Understand products, competitors, prescribers, market dynamics, and changes likely to affect the category.
Ensure adherence to and alignment of agency/client process
Ensure that all communications and deliverables support the brand strategy and overall business objectives

Internal Team Lead:
Manage and mentor junior account team members
Run internal kick-off meetings and provide strategic oversight
Review jobs supporting new strategies or special tactics
Manage and drive internal deliverables

Financial Management:
Develop and track SOW budgets and finances
Development/management of annual SOWs, monthly financials, tracking of monthly hours, and monthly client accruals

Requirements

7+ years of pharmaceutical agency experience
Medical Education required
Supervisory experience and mentoring abilities
Extensive experience in successfully leading product launches, including experience with accelerated approvals
Excellent ability to manage client relationships, especially sensitive issues, and effectively problem solve
Self-reliant, capable of operating independently
Ability to multi-task and work well in a fast-changing environment
Outstanding communication skills: oral, written, and interpersonal
Experience managing large, complex, multi-million-dollar accounts
Experience utilizing Veeva and/ or Ziflow platforms
Proficient in financial account management with a focus on invoicing and reporting.
Experience hiring, managing, and developing a team who are responsible for the day-to-day execution of client programs; Must thrive on building highly effective teams; possess strong people management skills

About You:

You act with integrity and drive results in a way that makes everyone better
You are endlessly curious
You choose fearlessness in pursuit of innovation, growth, and excellence
You enjoy building partnerships and working collaboratively with others to meet shared objectives
You are focused on delivering exceptional results for your clients
You can seamlessly balance the interests of multiple stakeholders

RevHealth is committed to hiring the best team possible to create revolutionary brand experiences that inspire change. We believe that we need a diverse set of perspectives to deliver the best possible solutions for our clients. We look for talent from a wide range of backgrounds - including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status. If you are looking for a positive team environment and are looking to be successful in the healthcare marketing world, join us!

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